Privacy policy
Last updated: 12/27/2023
This Privacy Policy describes how Revance (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Revance.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means the user of the Services, whether as a customer, website visitor, or another individual whose information we may collect.
By accessing or using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use or access our Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, operations, or for legal and regulatory reasons. Updates will be posted on this page with the revised “Last updated” date.
How We Collect and Use Your Personal Information
To provide our Services, we collect personal information from different sources. The data we collect depends on how you interact with our Site.
Information We Collect Directly from You
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Name, address, phone number, and email
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Billing and shipping details
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Payment confirmation
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Account credentials (username, password, security questions)
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Shopping activity (items viewed, added to cart, wishlist)
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Customer support communications
Information Collected Automatically (Cookies & Usage Data)
We use cookies, pixels, and similar technologies to collect data such as:
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Device and browser details
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IP address
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Interaction with the Site
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Network connection details
Information from Third Parties
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Payment processors for order transactions
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Service providers such as Shopify (e-commerce platform)
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Marketing and advertising partners
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Analytics providers
How We Use Your Personal Information
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Order Fulfillment: Process payments, manage orders, arrange shipping, returns, and customer communications.
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Marketing & Advertising: Send promotions, personalized ads, and improve user experience.
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Security & Fraud Prevention: Detect, investigate, and address fraudulent or malicious activity.
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Customer Support: Provide assistance, resolve issues, and improve services.
Cookies
Like most websites, we use cookies to improve functionality, remember preferences, and analyze site performance. You may disable cookies in your browser, but some features may not work properly.
How We Disclose Your Personal Information
We may share your data in the following cases:
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With service providers (payment, shipping, IT, analytics)
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With marketing partners (including Shopify)
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When legally required (subpoenas, court orders, legal compliance)
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In case of a business transfer (merger, acquisition, bankruptcy)
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With affiliates or within our corporate group
We do not sell or share sensitive personal data for profiling purposes.
User-Generated Content
If you post reviews or content publicly on our Site, it becomes accessible to anyone. We cannot control third-party use of such information.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices, security, or content.
Children’s Data
Our Services are not intended for children. We do not knowingly collect data from individuals under 16. If such data is collected, parents or guardians may contact us for deletion.
Security & Data Retention
We implement safeguards to protect your data, but no system is 100% secure. Data is retained as long as necessary for legal, contractual, and operational purposes.
Your Rights
Depending on your location, you may have the following rights:
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Access/Know your data
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Request deletion
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Request correction
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Data portability
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Restrict or object to processing
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Withdraw consent (where applicable)
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Appeal a decision
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Opt-out of promotional emails (via unsubscribe link)
We may verify your identity before processing requests.
Complaints
If you have concerns about our privacy practices, contact us. You may also escalate complaints to your local data protection authority.
International Users
Your data may be transferred and processed outside your country, including in the U.S. We use standard legal mechanisms (e.g., Standard Contractual Clauses) when required.
Contact
For questions, concerns, or to exercise your rights, contact us at: